Terms and Conditions
Last Updated: June 15, 2023
Please read these Terms and Conditions ("Terms") carefully before using the Cakes and Candies website. By accessing or using our website, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website.
2. Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the website after the posting of revised Terms constitutes your acceptance of such changes.
3. User Accounts
When you create an account on our website, you are responsible for:
- Providing accurate and complete information
- Maintaining the confidentiality of your account password
- All activities that occur under your account
We reserve the right to terminate or suspend accounts that violate these Terms or for any other reason at our sole discretion.
4. Products and Orders
4.1 Product Information: We strive to provide accurate product descriptions, pricing, and availability information. However, we do not warrant that product descriptions or other content on the website are accurate, complete, reliable, current, or error-free.
4.2 Order Acceptance: Your receipt of an order confirmation does not constitute our acceptance of your order. We reserve the right to limit or cancel quantities purchased per person, per household, or per order at our sole discretion.
4.3 Pricing: All prices are in Indian Rupees (INR) and are subject to change without notice. In the event of a pricing error, we reserve the right to cancel any orders placed for products listed at an incorrect price.
5. Payment Terms
5.1 Payment Methods: We accept various payment methods, including credit cards, debit cards, net banking, UPI, and other electronic payment options as indicated at checkout.
5.2 Payment Processing: We use third-party payment processors to handle all payment transactions. By making a purchase, you agree to the terms and conditions of our payment processors.
6. Shipping and Delivery
6.1 Delivery Areas: We currently deliver to select areas within India. Please check our delivery information page or contact customer service to confirm if we deliver to your location.
6.2 Delivery Timeframes: We aim to deliver orders within the estimated timeframe provided at checkout. However, delivery times are estimates and not guaranteed. We are not responsible for delays due to unforeseen circumstances or factors beyond our control.
6.3 Order Tracking: Once your order is dispatched, you will receive tracking information to monitor your delivery status.
7. Returns and Refunds
7.1 Return Policy: Due to the perishable nature of our products, we have a limited return policy. Please refer to our Return Policy page for detailed information.
7.2 Damaged or Defective Products: If you receive a damaged or defective product, please contact our customer service within 24 hours of delivery with photos of the damaged items.
7.3 Refunds: Approved refunds will be processed within 7-10 business days to the original payment method.
8. Intellectual Property
All content on our website, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, and software, is the property of Cakes and Candies or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.
9. User Content
By submitting reviews, comments, or other content to our website, you grant us a non-exclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, translate, and distribute such content in any media.
10. Limitation of Liability
In no event shall Cakes and Candies, its officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our website or products.
11. Indemnification
You agree to indemnify, defend, and hold harmless Cakes and Candies, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your use of our website or violation of these Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.
13. Dispute Resolution
Any dispute arising out of or relating to these Terms shall be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 1996 of India. The arbitration shall take place in New Delhi, India.
14. Severability
If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.
15. Contact Information
If you have any questions about these Terms, please contact us at:
Email: terms@cakesandcandies.com
Phone: +91 123 456 7890
Address: 123 Bakery Street, Sweet City, India 110001